Welcome to the inaugural episode of “Inside the Perimeter: Roof and Renovate,” hosted by Philip Pantana. This episode serves as an introduction to Philip’s personal journey, the mission behind his family-owned business, Perimeter Roofing, and its recent expansion into Perimeter Remodeling and Restoration. Philip shares valuable insights into entrepreneurship, community impact, and the core values that drive his company. Let’s break down the key themes and actionable advice from this episode.
Philip Pantana’s Personal Journey
Background and Family
Philip Pantana hails from Lynchburg, Virginia, and is a proud alumnus of Liberty University, where he played football and met his wife, Patricia. Together, they have three daughters—Kayla, Hailey, and Sydney—who are actively involved in their community. Family plays a crucial role in Philip’s life and business, with his oldest daughter now contributing to the company’s marketing efforts.
Entrepreneurship as a Calling
Philip describes entrepreneurship as a calling that demands hard work, responsibility, and adaptability. He encourages aspiring business owners to pursue their dreams while being mindful of the challenges that come with the role. Despite the pressures, Philip and Patricia find joy in leading their team and helping others grow both personally and professionally.
The Mission of Perimeter Roofing
Comprehensive Services
Perimeter Roofing is not just a roofing company; it has expanded to include Perimeter Remodeling and Restoration. This allows them to offer a wide range of services, including roofing, gutters, windows, siding, and interior home improvements like kitchen and bathroom remodels, deck construction, and custom cabinetry.
Commitment to Training and Development
Philip emphasizes the importance of training and developing their team to ensure excellent customer experiences. They are planning a personal development day for their staff, highlighting the company’s commitment to employee growth.
Positive Company Culture
A positive culture is essential for team cohesion, and Philip believes it starts at the top. Finding team members who align with the company’s vision and values is crucial. He is proud of the talented individuals who make up the Perimeter team and stresses the importance of teamwork and supporting one another to create a fun and productive work environment.
Community Impact and Values
Honesty and Integrity
Philip emphasizes the importance of honesty in their work. They aim to provide the right solutions for their customers, whether that means recommending repairs instead of a full roof replacement. He shares a recent experience where he saved a customer from unnecessary expenses by providing honest advice about the condition of their roof.
Dedication to Community Service
Philip’s motivation for running his business goes beyond profit; he is dedicated to making a positive impact in the community. He shares a heartwarming story about an employee who wanted to help a veteran in need by providing a free roof, showcasing the company’s dedication to community service.
Continuous Improvement
Philip acknowledges that while no company is perfect, Perimeter Roofing strives for excellence in every project. They are committed to addressing any mistakes and ensuring customer satisfaction. He emphasizes the importance of continuous improvement and encourages feedback from customers to help the business grow.
Actionable Advice for Aspiring Entrepreneurs
Pursue Your Passion
Philip encourages aspiring business owners to pursue their dreams while being aware of the demands that come with the role. Entrepreneurship requires hard work, responsibility, and the ability to adapt to new challenges daily.
Invest in Your Team
Investing in your team’s training and development is crucial for providing excellent customer experiences. Plan personal development days and create opportunities for your employees to grow both personally and professionally.
Foster a Positive Culture
A positive company culture starts at the top. Find team members who align with your company’s vision and values, and create a fun and productive work environment that encourages teamwork and support.
Prioritize Honesty and Integrity
Honesty and integrity are essential for building trust with your customers. Provide the right solutions for their needs, even if it means recommending repairs instead of more expensive options.
Give Back to the Community
Dedicate yourself to making a positive impact in your community. Look for opportunities to serve and support those in need, and encourage your team to do the same.
Conclusion
Philip Pantana’s journey and the mission behind Perimeter Roofing and Perimeter Remodeling and Restoration offer valuable insights into entrepreneurship, community impact, and the core values that drive a successful business. By pursuing your passion, investing in your team, fostering a positive culture, prioritizing honesty and integrity, and giving back to the community, you can create a business that not only thrives but also makes a meaningful difference.
Join Philip on this journey as he shares more insights and stories from inside the perimeter of Perimeter Roofing and Renovation. Stay tuned for future episodes that will delve deeper into the company’s journey, challenges, and successes over the past nine years.